When you’re drowning in panic, grief, or despair, krizová centra, organizace poskytující okamžitou psychologickou podporu během životní krize. Also known as krizové linky, they are not therapy — they’re your lifeline when you can’t breathe, can’t think, and don’t know who to call. These centers don’t wait for appointments. They answer when you’re shaking, crying, or too numb to speak. In the Czech Republic, the main number is 116 123 — a free, anonymous, 24/7 line staffed by trained volunteers who’ve seen it all and still show up.
But not every crisis needs the same kind of help. If you’re in immediate danger — if you’re thinking of hurting yourself or someone else — you need záchranná služba, služba pro nouzovou lékařskou pomoc, která přijíždí s autem a lékaři. That’s 155. Krizová centra don’t send ambulances. They send someone to listen. Záchranná služba sends people to save your life. Knowing the difference isn’t just smart — it’s life-saving. And if you’re not sure? Call 116 123 first. They’ll help you decide.
These services aren’t just for suicide attempts. They’re for the parent who just lost a child, the teenager who got bullied online, the woman who fled domestic violence at 3 a.m., the man who found his wife dead in bed. They’re for anyone who feels like the world just ended — and they’re there, every single day, even when you think no one cares. You don’t need a diagnosis. You don’t need insurance. You don’t even need to say you’re in crisis. Just say you’re hurting. That’s enough.
What happens when you call? Someone answers. Not a machine. Not a script. A real person who’s been trained to sit with your pain without trying to fix it right away. They won’t tell you to "stay strong" or "think positive." They’ll ask, "What’s the heaviest thing right now?" And then they’ll wait. That’s the power of these centers — they give you space to fall apart without judgment. And sometimes, that’s all you need to start breathing again.
Behind the scenes, these centers work with hospitals, social services, and therapists to make sure you don’t get dropped after the call ends. They’ll help you find a therapist, connect you with a shelter, or even drive you to the ER if needed. This isn’t a hotline — it’s a bridge. And the posts below will show you exactly how to use it: when to call, what to expect, how to help someone else, and what happens after the crisis passes.
Krizová centra v ČR poskytují okamžitou, zdarma a anonymní pomoc v akutních krizích - od sebevražedných myšlenek po násilí. Zjistěte, kde najít linky, jak fungují a co dělat, když potřebujete pomoc hned.
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